Is the colour I see on my screen the exact colour of the bag I will get?
The straight answer is “We cannot guarantee it will be exactly the same colour”: Every monitor displays colour differently and whilst we have taken great care to develop the screen colours to accurately reflect the colour of your bag in our design tool and capture realistic photos, there may be a slight variation due to screen settings.
Please note that we only use 100% prime leather, and leather is a natural material and as such no two bags are the same. These minor variations add character and uniqueness to your bag, making it your own one-of-a-kind Edkera bag.
You have a specific colour in mind and want to make sure it is exactly what you want? Simply contact firstname.lastname@example.org to request your personalized colour swatch and we will send it to you.
What is our Return Policy?
For purchases from stock (our E-shop), you have a 60-day return guarantee, if you change your mind. Return the product unused, in its original packaging and we will reimburse your purchase within 7 days of receipt of the return at our facilities. To organize a return, simply contact email@example.com , quoting the original order number and we will assist with the details.
All sales of customized products and all sales of personalized/monogramed products are final and cannot be returned.
We cannot accept returns of any products that have been used.